We understand the hurdles of winning a new client as a retail broker, particularly with challenging classes and industries. In this case study, you’ll find out how we helped our broker partner succeed in winning a new waste client with their property risk, whilst facing stern opposition from another London Market, and time itself.
Our broker partner's client held a metal recyclers/ waste business for many years and were not anticipating any issues with renewal. This seemed very straightforward on the client’s behalf, until unfortunately the holding market informed them late in the day that they’d be unable to offer them a renewal due to the small Waste Transfer station on site.
We had an inkling that another London Market was involved, therefore we had to act quickly. We outlined to the broker what was achievable in current market conditions and delivered in every aspect, turning around the quotes in record time and placing the business with specialist markets.
The client was ecstatic due our quick turnaround of this issue and was happy to proceed.
As a result of our expertise in Hazardous Goods, and our long-standing relationships, the liability was placed on our exclusive Miles Smith waste facility in a quick and efficient manner.
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