At Miles Smith, our claims team are known for excellence. They not only have extensive experience and knowledge but are renown for having outstanding service, being very approachable and always happy to help with questions and queries.

Whether you have a claims department or not, our team will become another valued Miles Smith partner to your brokerage.

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MILES SMITH CLAIMS TEAM

24/7 expert support available in the event of a claim

Very highly knowledgeable team with over 100 years combined experience

Great relationships with solicitors and claims adjusters

Always happy to help with answering any questions or queries from you or your clients

OUR CLAIMS SERVICE

Our expert claims team are here to help so that in the event of a claim, you can provide the best support to your clients.  We are always here to discuss claims, helping to evaluate your clients claims prior to submission, and assist technically with complex claims.

Our service minimises the time your clients may spend in the claims process. We will assist with identifying each element recoverable under the policy and negotiate the settlement on your behalf, ensuring the process is as swift and efficient as possible.

Our in-house claims team combines excellent customer service, great technical knowledge, and relationships with our claims adjusters and solicitors to provide the best possible claims process for you and your clients.

100 +

Years of combined claims experience

93 %

of our brokers are satisfied with our technical knowledge and expertise

5300

Unique cover holders

1100

Working with circa 1100 broker partners

HOW TO MAKE A CLAIM ON BEHALF OF YOUR CLIENT

BY PHONE

If you have a relationship with someone in claims please feel free to contact them directly by phone or email

Or call the Miles Smith main office on
020 7977 4800 and ask to be put through to claims.

BY EMAIL

Claims@milessmith.co.uk

LiabilityClaims@milessmith.co.uk

PropertyClaims@milessmith.co.uk

OUT OF HOURS

Our offices are open from 9am – 5pm Monday to Friday. If you need expert advice outside of those hours, please call 077 6593 6330

 

Broker Partner Survey Respondent
Miles Smith offer specialist products where other brokers fear to tread. They will always find ways to place difficult risks.

Broker Partner Survey Respondent

Broker Partner Survey Respondent
They have been, and will remain, my first choice in the London Market. [They provide] great service, [are] very professional and competitive.

Broker Partner Survey Respondent

Broker Partner Survey Respondent
Miles Smith are fighters who are aggressive in the marketplace to ensure their supporting brokers get the best available terms for their clients.

Broker Partner Survey Respondent

Broker Partner Survey Respondent
Excellent relationships with underwriters and always ready to assist with difficult to place risks.

Broker Partner Survey Respondent

GET IN TOUCH

Talk to Our Team

020 7977 4800

Email Us

NewEnquiries@milessmith.co.uk

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